WHY CAN I NO LONGER SCAN TO EMAIL FROM MY OFFICEJET PRO 8600

[DUSTYK1]

HOW CAN I SCAN TO EMAIL? IT USE TO WORK ON MY PRINTER, BUT NOW IT DOES NOT.  

IS THIS A WAY TO HAVE TO BUY A NEW PRINTER, WHEN I HAVE A PERFECTLY GOOD ONE.  I UPGRADED TO CATALINA AND EVERYTHING WENT WRONG.

[TEJ1602]

@DUSTYK1, Welcome to HP Support Community!

I understand the inconvenience caused. I would recommend you to go through a similar post that speaks about the scanning issues after Mac OS update.

Also, try using the HP Smart App to scan. Refer to the document HP Printers - Using the HP Smart App (Mac) for help.

You can also try to reset scan to email on your printer.

Hope this helps! Keep me posted. 

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