11-14-2019 08:44 AM - edited 11-14-2019 08:46 AM
HOW CAN I SCAN TO EMAIL? IT USE TO WORK ON MY PRINTER, BUT NOW IT DOES NOT.
IS THIS A WAY TO HAVE TO BUY A NEW PRINTER, WHEN I HAVE A PERFECTLY GOOD ONE. I UPGRADED TO CATALINA AND EVERYTHING WENT WRONG.
11-17-2019 12:39 PM
@DUSTYK1, Welcome to HP Support Community!
I understand the inconvenience caused. I would recommend you to go through a similar post that speaks about the scanning issues after Mac OS update.
Also, try using the HP Smart App to scan. Refer to the document HP Printers - Using the HP Smart App (Mac) for help.
You can also try to reset scan to email on your printer.
Hope this helps! Keep me posted.
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