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Weird error code

HP Recommended
Hp photosmart 5520 all-in-one printer

Every time I try to start up my printer I keep getting error code 0x600000b. I’ve tried resetting the printer, taking the ink cartridges out then resetting and then putting them back and still the same thing. Does anyone know what the code means? I can’t find anything on it.

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Message 2 of 2
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@elsiren80, Welcome to HP Support Community!

 

If you have already performed the steps from the document '0xc19a0005' or Similar Error Code Displays and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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