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‎09-10-2019 08:46 AM

HP Recommended
Product: HP Deskjet F380

When I switch my HP F380 on all the lights are stuck on and there is a number 8 in the copies window.

3 REPLIES 3

‎09-13-2019 08:38 AM

HP Recommended

@MikeS27,

 

Welcome to the HP Support Community!

 

Are you able to make a copy?

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/product/hp-deskjet-f300-all-in-one-printer-series/1129389/model/1129390...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎09-17-2019 03:55 AM

HP Recommended

Hi. Thanks for offering a solution but before I tried it I reconnected the power cable to my printer at the weekend and the problem was no more. It is now working as it should. Thanks again.

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‎09-18-2019 03:54 AM

HP Recommended

@MikeS27,

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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