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I just want to print from the normal paper tray not the photo paper tray. This has not happened before. I have cleaned all the rollers
Welcome to the HP Support Community. I'd be happy to assist you.
Which device are you using to print?
For now, let us try these steps:
Reset the printer
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Update the printer firmware
Click here to know different methods of updating printer firmware.
Also, perform step 1 from this document.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307 I am an HP Employee
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