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PapaGnome1
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When printing a document some lines do not print.

HP Envy 5540
Microsoft Windows 10 (32-bit)

I have an HP Envy 5540 printer.  When printing a document some of the lines in the document are blurred or do not print at all. I have replaced the ink cartridges without success.

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When printing a document some lines do not print.

@PapaGnome1, Welcome to HP Support Community!

 

If you have already performed the steps from the document Fixing Poor Print Quality and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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