cancel
Showing results for 
Search instead for 
Did you mean: 
TheKillerWhale9
New member
1 0 0 0
Message 1 of 2
60
Flag Post
HP Recommended

White screen and Blue screen

HP OfficeJet Pro 9025
macOS 10.15 Catalina

3F38BF05-E501-4D24-AA43-27AC5345F971.jpeg

Hello,

 

today I woke up with this screen and just couple days ago I got a white screen too. Does anyone know what this is? Should I be worry? My printer is set up to turn on everyday at 11:30AM and I turned it off manually at night. Let me know if the blue or white screen is a problem.

1 REPLY 1
HP Support Agent
HP Support Agent
6,085 6,072 446 487
Message 2 of 2
12
Flag Post
HP Recommended

White screen and Blue screen

@TheKillerWhale9, Welcome to HP Support Community!

 

This looks like a hardware issue.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation