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GregG52
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Why does it seem every fix, has as an answer..unplug printer?.

Example: Pavilion 65XXOfficeJet Pro 6978
Microsoft Windows 8.1 (64-bit)

Why is unplugging the printer an answer for quite a few issues? 

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Why does it seem every fix, has as an answer..unplug printer?.

@GregG52 

 


@GregG52 wrote:

Why is unplugging the printer an answer for quite a few issues? 


The simple answer is because the method works for some kinds of problems.

 

This is a form of printer "Restart" that can unset  - or "clear" - certain error conditions.

 

In those cases where the Restart does not work by itself, the method might be part of an overall strategy to correct whatever is "wrong".

 

For those reading, an example of the Restart method  is provided in this document:

HP Printers - Printer Turns Off Unexpectedly or Repeatedly

Step 2

 

The longer answer has to do with the way the power source to the printer works to either save or clear certain parameters.  I am not an expert in the subject.  Should you be interested, most electrical engineers can likely provide an explanation that is specific enough to answer your questions.

 

 

Reference and Resources – Places to find help and learn how to use your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your device

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Kind Regards,
Dragon-Fur
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