02-08-2020 05:10 PM
Won't print black. Have cleaned print heads, installed fresh ink of every color, run diagnostics. Ran alignment, it said the alignment failed. What do I do now?
02-08-2020 08:22 PM
The troubleshooting steps in the post here may help resolve black not printing on your Officejet 6500 printer. Note that the alignment will fail if black is not printing properly.
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