cancel
Showing results for 
Search instead for 
Did you mean: 
KhoTran33
New member
1 0 0 0
Message 1 of 2
73
Flag Post
HP Recommended

Will Not Print Black 6500 E710n-z

CN557A
Microsoft Windows 7 (32-bit)

Won't print black.  Have cleaned print heads, installed fresh ink of every color, run diagnostics.  Ran alignment, it said the alignment failed.  What do I do now?

1 REPLY 1
Level 16
Level 16
32,809 26,178 2,389 8,174
Message 2 of 2
45
Flag Post
HP Recommended

Will Not Print Black 6500 E710n-z

The troubleshooting steps in the post here may help resolve black not printing on your Officejet 6500 printer.  Note that the alignment will fail if black is not printing properly.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation