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Thegreyone11
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Message 1 of 2
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Will not print

Envy 5532
Microsoft Windows 10 (32-bit)

Message on printer says paper too short but it is the same paper (A4) that I have used since printer was purchased

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HP Support Agent
HP Support Agent
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Message 2 of 2
23
Flag Post
HP Recommended

Will not print

@Thegreyone11

 

Welcome to HP support community.

 

Adjust the Paper Settings in the Print Driver

  1. Return to the document that you were trying to print when the issue occurred.

  2. Click File, and then click Print.

  3. Select your printer, and then click Properties or Printer Properties.

  4. Click the Paper/Quality tab.

  5. From the Paper Size drop-down list, select the option that matches your paper size. For example, if you have legal paper loaded in your printer, select Legal.

  6. From the Media drop-down list, select the paper type that matches the paper loaded in the printer.

  7. Click OK, and then click OK again to apply the settings.

  8. Click OK or Print from the Print dialog box to start the print job.

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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