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Will print when I am logged in but not when my husband logs in.

HP Recommended
HP 5740 Wireless
Microsoft Windows 10 (64-bit)

I log in to my user setup and the printer works fine.  When my husband logs into his user setup the printer will not print.  Tried to uninstall and then reinstalled.  No luck.  

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HP Recommended

Hi,

This is likely a permission related issue,

Is your husband logged in with an Administrator account, or as a standard user account?


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HP Recommended

I am the administrator and my husband is the user.  He downloaded viruses and I had to fix the computer, twice.  

I don't know much about security on PCs but I was able to work through the problem.  I log into my account and printed.  They I logged into my husband's acct and eureka the printer worked.  I logged off and had my husband try printing and it work.  

 

Thanks for responded to my problem.  It's nice when we all work together.  

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