I am the administrator and my husband is the user. He downloaded viruses and I had to fix the computer, twice.
I don't know much about security on PCs but I was able to work through the problem. I log into my account and printed. They I logged into my husband's acct and eureka the printer worked. I logged off and had my husband try printing and it work.
Thanks for responded to my problem. It's nice when we all work together.