Windows 10 Error Message when attempting to print

[Chesher5]

I have started to get the following Error Message when trying to print on my Inkjet F4580  printer: This is followed by an HP message along the lines of printer failed to print. Then the printer starts to print but very slowly. I have uninstalled and reinstalled printer twice. One thing I did notice was that some of the tabs in the printer properties have Chinese or Korean characters. Any idea what is going on here.  Chesher5 

[Riddle_Decipher]

@Chesher5 Welcome to HP Community!

That seems like a driver issue, however, to be sure, please print using the copier as a stand alone device and check if that works without these issues or try printing with an alternate application to check if that works, that said, here's a few steps to reinstall the drivers from the root level:

• Press "Windows key" + "r" to get the "Run" window.
• Type "services.msc" to get Services - Go to "Print spooler" - Right-click and "Stop" the service.
• Now again open "Run" - Type "spool" and ok - Go to PRINTERS folder - delete everything in that folder.
• Go to services again - Start the print spooler.
• Now check for issue resolution.
• If the issue persists, unplug the USB cable from the printer (if present). 
• Go to Control panel - Programs and feature - Select all the HP printer entries and uninstall them.
• Now go to Control panel - Devices and printer - Select all the printer entries and remove the device.
• Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to the Run window, type - "c:/programdata" - Go to the Hewlett Packard folder, remove any printer related folders & files.
• Restart your computer.

Then, use this link to access the HP website, find the drivers compatible with your windows and install it: click here to download

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[Echo_Lake]

@Chesher5

Thank you for posting back. 

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

Have a great day!