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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Printing Errors or Lights & Stuck Print Jobs
- Wireless Network Test Report Results Question
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12-28-2019 03:17 PM
Ran Wireless Network Test Report. Results returned "normal" However, I noticed Wireless Networks Detected = 17
Can someone explain this finding?
Other network detected matching your network name (SSID) No
Solved! Go to Solution.
Accepted Solutions
12-28-2019 04:35 PM
The test is indicating that the printer is properly connected to your router. It also detected sixteen other signals in range (seventeen total), but none of them have the same SSID. This is all OK, although it seems you are in a relatively crowded area in terms of the number of WiFi "neighbors".
Are you having issues connecting or staying connected?
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
12-28-2019 04:35 PM
The test is indicating that the printer is properly connected to your router. It also detected sixteen other signals in range (seventeen total), but none of them have the same SSID. This is all OK, although it seems you are in a relatively crowded area in terms of the number of WiFi "neighbors".
Are you having issues connecting or staying connected?
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
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