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Message 1 of 2
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Wireless On - Wireless Radio Not Functioning

HP Recommended
HP OfficeJet 3830

HP OfficeJet 3830 Error Message

Wireless On - Pass

Wireless Radio is Not Functioning. Contact HP Support. 

 

Troubleshooting Completed:

Rebooted Router and Printer

Reset Printer to Defaults

Pressed WPS to Connect

Entered WiFi Information Directly

 

Still Nothing... 😩

 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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@JM_1, Welcome to HP Support Community!

 

I appreciate your efforts in trying to fix the issue. This is a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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0 Kudos
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