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MikeyMasterG Honor Student
Honor Student
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Wireless Printer Isn't Printing Clearly

Deskjet 2635
Microsoft Windows 10 (64-bit)

I have had my printer for a while (1 1/2 years or so) and I notice that when i print something, the quality of my print is very blotchy/blurry, and ink is not evenly distributed. (ie, some words are of a lighter shade/ aren't even legible because of low ink saturation than other parts of the page.) , I have done all levels of automatic print head cleaning and my ink cartridges still have ink in them, i'm not sure if i should try to take apart my printer apart and clean the main print head or not. just looking for advice/guidance.

HP Support Agent
HP Support Agent
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Wireless Printer Isn't Printing Clearly

Thank you for posting on the HP Support Community.


I appreciate your efforts to try and resolve the issue.
Use the HP Printer Assistant to print a Print Quality Diagnostic page in Windows.

  1. Load plain paper into the input tray.

  2. Search Windows for your printer model name, and then click the printer name in the list of results.

    HP Printer Assistant opens.

  3. Click Print & Scan, and then click Maintain Your Printer.

    The printer toolbox opens.

  4. On the Device Services tab, click Print Quality Diagnostics Page.

    A Print Quality Diagnostic page prints.

    Figure: Print Quality Diagnostic page without defects

    Example of a Print Quality Diagnostic page without defects

Click here to know more about HP DeskJet 2600 Printers - Fixing Poor Print Quality (Note: You can skip the steps which were performed already )


Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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