01-23-2020 07:04 PM
I have been using this printer with a cable connection. I moved and would like to operate this printer in wireless mode. Cannot find a way to do this or instructions on same. Best suggestion was to "make sure the printer and the computer were using the same network" !? No idea how to do that or what to do if they are not. Any suggestions would be appreciated. I looked at the connection spot on my printer and it just named a network which means nothing to me. Is this hopeless?
Solved! Go to Solution.
01-27-2020 05:07 PM
Welcome to HP support community.
From the home screen of your printer control panel, touch the Wireless icon .
Touch the Setup icon .
Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.
The printer searches for available networks.
Touch the name of your wireless network.
If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.
Type the exact network name, including any uppercase and lowercase letters.
Type the WEP or WPA key (network password), and then touch Done.
Download and install printer full feature driver
Click here to download the driver.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee
01-27-2020 06:07 PM
Thanks for your answer, I did as suggested and I made my connection and am now able to print from my computer wirelessly. However, the scan function has gone haywire. It works but not like it did before. The scan comes as a JPG and only one page at a time. Not really acceptable. I will try downloading the drivers as you suggest and see if that fixes it. Thanks again.
01-27-2020 06:37 PM
Yes, try the above steps at your leisure and let me know how it goes.
I will be more that glad to assist you.
I am an HP Employee