08-11-2018 09:41 AM
I can print from the internet, excel, pdf, etc...
I have turned off the UAC
I have uninstalled and reinstalled the printer 3x
I have created a new document
And I have ran the troubleshooting app thru hp and nothing changes..
This just started...
09-15-2018 10:14 AM
Bought a Envy Photo 6234 last week and have the same problem. It will print from my iPhone perfectly, it even prints PDF's from my laptop, but from the microsoft apps it doesn't print anything! Program says printing... printer icon appaers and disappaers right after that. Have followed all of the above mentioned steps, but still nothing!
Can you please help me? My workaround now is to make a pdf from each document or Xls but that shouldn't be the solution? Put a lot of blood, sweat and tears in it already, so I really hope you can help!
By the way, my laptop is a lenovo and my OS is Windows 10
Thanks a lot in advance!!!
10-02-2019 07:51 PM
whats with all the private messages!!!! it disables the whole concept of coming here to find answers. i am sick of seeing this here!!!! have not found one single answer here!!!! sorry but this just sucks big or i am new and NOT GETTING IT!!!!
10-05-2019 06:52 PM
Welcome to HP support community.
Provide the printer model or the product number?
Which operating system is installed on the computer to which this printer is connected?
What issue are you facing with the printer?
Reply with the requested information for more assistance.
I am an HP Employee
10-06-2019 02:40 PM
Yea that didn't freaking work it is already set like that. I am pissed, all of a sudden updates and I can't print which means I can't work. So much for HP, won't be my next printer???
To hard to get simple fixes from you guys
10-06-2019 04:10 PM
How about a reply??
- When I print a document that is on Microsoft Word File or a PDF file from One Drive it say it prints but either I get a blank page, just one or lines or nothing.
- when I try to print a PDF from a web browser, like Chrome, it says it is printing and I get nothing.