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Jack1976
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Message 1 of 2
42
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HP Recommended

Won't print certificate. Prints everything but name date, or anything in black. Ink is full

Hello I have an ho envy 5660 and it won't print anything in black. I tried to print some certificates and all it will print is the color border and color words. No black at  all

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Message 2 of 2
19
Flag Post
HP Recommended

Won't print certificate. Prints everything but name date, or anything in black. Ink is full

Take a look at this support doc.

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