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Message 1 of 2
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HP Recommended

Worst printer to ever exist

HP Envy 7640
macOS 10.15 Catalina

I have to reboot the whole printer every time I want to print just one lousy document. Half the time it randomly disconnects in the middle of printing. The printer chews up paper regularly and occasionally smears ink. Most, if not all, of these issues started within a week of owning this. How on earth did this pass quality control? Did you seriously think people are naive enough to think their first printer is breaking down with age and would replace it with a second HP printer? For the price of this, I should not have to go through any of this nonsense! How dare you sell such a thing at such a price?! Stop selling anything at all if you think this is an acceptable product quality! I'm switching to Brother, good riddance!

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Worst printer to ever exist

Hi @Shah38

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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