02-13-2020 04:59 AM - last edited on 02-13-2020 08:22 AM by kevin-t
My account shows an old printer HP5520 series and not my current one HP5546 which I've had years and for which you suppl ink. I went in to My account to upgrade to HP Smart but this issue showed up. How can this be corrected.
System identified my current printer with Serial [edited] and Product number J6U67A
02-17-2020 04:52 AM
@Tonyparki, Welcome to HP Support Community!
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
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