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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Ink Tank Wireless 415
Microsoft Windows 8.1 (64-bit)

Good day,

I need help with my HP Ink Tank Wireless 415 not printing the Yellow color at all. I have tried the instructions from here:  https://support.hp.com/us-en/document/c05627782#28c0532c-ae2f-47c7-a8f5-7bbcb7805bad  and everything checked out OK (paper quality, printer setup, ink levels, all inks and cartridges are HP original, no errors), except for the replacing the ink cartridge,  but the Yellow ink still doesn't print. The last resort is to replace the cartridge but I am hesitant to do that since I'm in a very tight budget right now and don't want to spend on anything unless I absolutely have to, and I'm not sure if it will solve the problem since the new cartridge will have Yellow ink in it already which could't exactly tell if the problem got fixed until all the Yellow ink in it is fully consumed. What if it's not the problem and I still would't be able to print properly? If any further checking can be done with my unit that doesn't need cartridge replacement I'd be happy to try them. I also noticed when I open the front/ink compartment cover that the Yellow ink in the supply tube going to the cartridge doesn't move at all (halfway to the ink cartridge) compared to the other 3 (black, cyan, magenta) where I can see some pockets of air had moved  or the tubes got filled with ink entirely since the last printing job. I checked it 4 times. 

I hope you guys can help me out. 

Thanks in advance! 

1 REPLY 1
HP Recommended

@uNfabled_1, Welcome to the HP Support Community!

 

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps. If you have already tried the steps from the article Black Ink Not Printing and Other Print Quality Issues, and the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.