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Yellow colour doesn't print

HP GT 5820 Deskjet ALL IN ONE
Microsoft Windows 10 (64-bit)

The printer does not print the yellow colour, I have tried color quality diagnostic report, the yellow Colour doesn't show on the report, then I tried cleaning the printhead/cartridge alignment but still the printer doesn't print yellow Colour.

Yellow ink level is more than half of the tank.



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Message 2 of 2
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HP Recommended

Yellow colour doesn't print



Welcome to the HP Support Community!


I reviewed your post and I understand that the yellow color is not printing.


Don’t worry, I assure you I will try my best to get this sorted.


I recommend you follow the steps in the below article and check if it helps.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

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