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Posts: 1
Member Since: ‎04-04-2013
Message 1 of 2 (72 Views)

after refilling paper tray, error reads "out of paper"

Product Name: HP office jet pro 8600
Operating System: Microsoft Windows 8.1 (32-bit)

on HP office jet pro 8600, first problem was a paper jam.  I followed instructions, restarted machine & tried to print,  got  error "out of paper"  &  I filled tray & tried to print.  Got same out of paper error.  I took the tray & paper out, refilled, tried to print & same error.  turned machine off & unpluged, tried again & same error,  I did procedure again with same results.

HELP Please.





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HP Support Agent
Posts: 7,693
Member Since: ‎10-12-2016
Message 2 of 2 (49 Views)

Re: after refilling paper tray, error reads "out of paper"

Hi @duncan1,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query. I'll be more than glad to help you.

I understand that you are getting out of paper error with your 
HP Officejet Pro 8600 e-All-in-One Printer.


This could be a hardware issue with the unit.


Let's go through a few steps that may help to fix this issue.


And here are a few steps in the link: An Out of Paper Error


If the issue still persists, please contact HP phone support from this link: www.hp.com/contacthp
You may select the country and type the product# of the unit and then follow the on-screen instructions to contact HP phone support.


Let me know if this works.


You have a good day ahead.

I am an HP Employee

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