01-26-2020 04:45 PM
Need to find a way to turn AUTO OFF on HP Envy 7640 printer OFF. Settings is locked at 2 hours and says it is not able to be changed. Every time you want to use the printer it is offline. Have to either turn printer or computer off and then on before you can use the printer. There had to be a fix for this but could not find it online or on HP site.
01-29-2020 11:06 AM
@Marye2 Welcome to HP Community!
I understand that you would like to turn AUTO OFF on HP Envy 7640 printer.
The sleep mode feature cannot be turned off. You can change the settings of the sleep mode to 5, 10 or 15 minutes.
Please refer to the below user guide for the printer for more information.
I hope that answers your question and you have a great day!
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