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Marye2
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Message 1 of 2
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HP Recommended

auto off option

HP Envy 7640 printer
Microsoft Windows 10 (64-bit)

Need to find a way to turn AUTO OFF on HP Envy 7640 printer OFF. Settings is locked at 2 hours and says it is not able to be changed. Every time you want to use the printer it is offline. Have to either turn printer or computer off and then on before you can use the printer. There had to be a fix for this but could not find it online or on HP site. 

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HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

auto off option

@Marye2 Welcome to HP Community!

 

I understand that you would like to turn AUTO OFF on HP Envy 7640 printer.

 

The sleep mode feature cannot be turned off. You can change the settings of the sleep mode to 5, 10 or 15 minutes.

 

Please refer to the below user guide for the printer for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c04426138

 

I hope that answers your question and you have a great day!

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


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