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My black ink has stopped printing. I replaced the cartridge and it still won't print. I have also run the clean printheads option with no luck. What else can I do?
Welcome to HP support community.
Make sure the ink cartridges are properly vented and seated correctly
Refer the steps mentioned under step 13 in this HP document:- Click here
I hope that helps.
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Sandytechy20 I am an HP Employee
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