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jeanfrancoisdor
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blinking lights on hp office jet pro 6230

hp office jet pro 6230
Microsoft Windows 10 (64-bit)

blinking lights, printer not printing, how do I solve this?

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jeanfrancoisdor
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blinking lights on hp office jet pro 6230

e print and wireless are blinking together, what does it mean? I am raking my head going through all the manuals, website etc. and all HP is offering is a phone call to solve it costing more that the costs of the printer!

 

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blinking lights on hp office jet pro 6230

@jeanfrancoisdor

 

Welcome to the HP Support Community.

 

Let's restore the Printer's network settings: On the printer control panel, press and hold the ( Wireless ) button and the ( Cancel ) button together, approximately five seconds, and then release the buttons.

 

Once done connect it back to the Wi-Fi using your Computer.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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jeanfrancoisdor
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blinking lights on hp office jet pro 6230

Thanks for your help, however, I seem to hit this when I try to connect, even though when I check on the list of networks it is listed. This site can’t be reached

192.168.223.1 took too long to respond.

Try:

ERR_CONNECTION_TIMED_OUT
 
I have connected a cable also as instructed but the sitedirector.sym does not answer either.
 
I was able to print a page with the cable on though.
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blinking lights on hp office jet pro 6230

@jeanfrancoisdor

 

Try making a standalone copy and check if that works. 

The cable that you are using, is it a USB cable or an Ethernet cable?

 

Have you tried connecting the printer wirelessly? Follow these steps :

 

Use WPS to connect the printer to your wireless network.

  1. Locate the WPS button on your router, but do not press it yet.

    If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

  2. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

  3. On the printer control panel, press and hold the Wireless button  for at least 3 seconds or until the wireless light starts to flash.

  4. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

    NOTE: The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.

    Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

If you have a USB cable, Install the printer driver from HP Support site first and then connect the USB cable when prompted by the software.

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

 

Let me know how this goes.

KUMAR0307
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jeanfrancoisdor
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blinking lights on hp office jet pro 6230

Hello Kumar, 

 

Thank you for your help, I appreciate. 

 

I have unplugged the ethernet cable, there isn't a USB slot on the printer.

Tried to print something else and is not working.

I have pressed the WPS button while the blue light was blinking, I now have blue and white(the one on the left blinking)

 

I had already dowloaded three times all the drivers and redowloaded again following your instructions.  the status of the printers says it is printing but nothing comes up, there is paper and all the cartridges are new.

 

I have reconnected the ethernet cable and printed some pages that were waiting to be printed but not all whilst the wiresless set up using a USB connection tells me to do so and that I will be prompted to disconnect when set up is complete but nothing moved on this particular window, I had done this process a few times already.

 

Still at a loss to make this "wireless printer"to work. I have another HP printer in Belgium that works fine not the same model though.

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blinking lights on hp office jet pro 6230

Let's run the HP Print and Scan Doctor:

 

Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93

 

If the issue persists, let's do a root uninstall and reinstall of the software:

 

Unplug any USB cable, if any, before doing this.

 

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.)  Open up the run command with the "Windows key + R" key combo.

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer.

 

Once done, please download and install the software from here:

https://support.hp.com/in-en/drivers

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 


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jeanfrancoisdor
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blinking lights on hp office jet pro 6230

Hi Betty, 

 

Done all as you wrote, I now get error printing, could not print ....

 

 

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HP Support Agent
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blinking lights on hp office jet pro 6230

Try using the built-in drivers: https://support.hp.com/in-en/document/c01796879

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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