- built in network capabilities have been disabled cannot go online

[tronaster]

I am unable to go olnine as message says built in network capabilitues gave been disabled contact admin ho set up printer - i set it ip??

[Dark_Panther]

Thank you for posting your query in HP Forum.

Apart from modifying network adapter properties from the Control Panel, you can also use the Command line tool to enable disable Network Interface Card.

1. Press Windows key + X, click Command Prompt (Admin).
    
2. In the elevated command prompt, copy and paste the command below, and press Enter. This will show you all network adapter names on your PC. 
   netsh interface show interface
    
3. To enable NIC type, the following command:
   netsh interface set interface "network_adapter_name" admin=enable
   (e.g netsh interface set interface "Ethernet01" admin=enable)
    
4. To disable NIC type, the following command:
   netsh interface set interface "network_adapter_name" admin=disable
   (e.g netsh interface set interface "Ethernet01" admin=disable)
    
5. Close the command prompt.

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.

[Beryl_Wang]

Hi,

Do you give it a try to restore the printer to the original factory settings?

Steps:

1. From the printer control panel display, touch and slide your finger across the screen and then touch Setup.

2. Touch Tools.

3. Touch Restore Factory Defaults, and then touch Yes. A message appears stating that the printer defaults have been restored.

4. Touch OK

[tronaster · Accepted solution]

Press Windows key + X, click Command Prompt (Admin).  no windows prompt when i press key and x 

[tronaster]

I have restored to factory settings as instucted - 3 times 

does not get rid of this mesage 'built in network capabilities have been disabled'