01-05-2020 07:19 PM
I have an HP 4650 Inkjet printer. I was able to print, now all of a sudden it ells me it's offline, and I don't know how to get it back online.
01-08-2020 03:24 AM
I would like to help after going through your Post
If your printer is showing as Offline, I suggest you run the HP Print and Scan Doctor from this Link: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe
Run PSDR v5.0.2
Once the PSDR detects the Printer, it will show up the IP address and Software Status.
Select the correct Printer and click on Next.
PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing
Once PSDR goes through all checks and automatic fixes, click on Print a test page.
Regardless if PSDR printed the test page or not, click on “NO PRINT”
PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot.
Post restart the PSDR will run automatically to check for more issue. If no issue found close PSDR.
Keep me posted
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I Am An HP Employee