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can't print even with usb cable. can't even copy.

HP Deskjet 3632

HP Deskjet 3632. 

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can't print even with usb cable. can't even copy.

Hi @Edgar44

Welcome to the HP Support Community. I'd be happy to assist you.

  • Do you have any errors on the printer screen?
  • Are there any blinking lights on the printer?

For now, let us try these steps to resolve this issue:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Check for any jams inside the printer and make sure the print carriage is moving freely. Reinsert the ink cartridges.

 

Try making a copy and check if it works.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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