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‎06-30-2020 02:50 PM

HP Recommended
Product: macbook pro
Operating System: macOS 10.15 Catalina

trying to print onto cricut adhesive paper on hp envy 7858.  just prints black streaks.  have tried at minimum resetting printer, cleaning heads, replacing ink, feeding single sheet at a time without success.  

3 people had the same question
1 REPLY 1

‎07-05-2020 03:44 AM

HP Recommended

Hi @4_Chi

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

To assist better -

 

What is the paper type and paper weight you are using?

Are you able to print/copy on regular sheet of paper ?

 

Refer to the printer specifications to know the supported paper size and type 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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