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Message 1 of 2
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can't see scan option

PC asembled
Microsoft Windows 10 (32-bit)

HP app not showing scan option. plz help out me 

HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

can't see scan option



Welcome to the HP Support Community!


I assure you I will try my best to get this sorted.


In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • What is the exact model for your printer?
  • Are you getting any error messages?
  • Are you able to make a copy?
  • What is the exact issue you are facing?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!


Take care.



I am an HP Employee

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