cannot get ink cartridge to move out of docking position
Product: Example:HP officejet pro 6875
Operating System: macOS 10.12 Sierra
Turn printer on, throws a paper jam error, no paper. Then throws a printer failure. unplug from printer, then wall. plug back in and same thing. I have rebooted every way possible and it still shows the error codes. The print cartridges Never moves out of the dock side.