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HP Recommended

cannot get ink cartridge to move out of docking position

Example:HP officejet pro 6875
macOS 10.12 Sierra

Turn printer on, throws a paper jam error, no paper. Then throws a printer failure. unplug from printer, then wall. plug back in and same thing. I have rebooted every way possible and it still shows the error codes. The print cartridges Never moves out of the dock side. 

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