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scotsch30
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cannot get my hp 8620 officeJet to install wireless

OfficeJet 8620
Microsoft Windows 10 (64-bit)

unable to connect through wireless network anymore using desktop software

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Message 2 of 3
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cannot get my hp 8620 officeJet to install wireless

@scotsch30
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • When was the last time it worked fine?
  • Did this happen after a recent window or software update?
  • Did you give printer and print permissions on the network?
  • Have you tried with the USB connection setup?

While you respond to that, let's try these steps: 

  • Under control panel, network and sharing make sure that you allowed file and Printer sharing.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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HP Support Agent
HP Support Agent
11,496 11,464 492 549
Message 3 of 3
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cannot get my hp 8620 officeJet to install wireless

@scotsch30
Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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