09-20-2018 12:14 PM
how to i bypass the setup cartridges error that my printer is giving me. I don't have the cartridges that came with the printer. I have a hp photosmart 5520 all in one printer that doesn't want to recegnize the hp cartridges and its giving me an error saying that i need the cartridges that came with the printer. can anyone please help me ! thank you !
Solved! Go to Solution.
09-21-2018 12:55 PM - edited 09-21-2018 12:56 PM
Thank you for being a part of HP Forums. This is a great place to get support, find answers and tips to your technical queries.
I believe we can bypass the setup by performing a reset. I've send you a private message with instructions on how to reset the printer.
Please check your Private message icon on the upper right corner of your HP Forums profile
Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I am an HP Employee
09-22-2018 10:16 AM
11-07-2018 09:58 AM - edited 11-07-2018 09:59 AM
i have the same question! i got my printer secondhand without any setup cartridges, any idea how i can bypass that? thanks!