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HP Recommended
Officejet Pro 8600 Premium
Microsoft Windows 10 (64-bit)

This just started happening in the last couple weeks. Every time I SCAN using the auto document feeder, a black line runs from top to bottom. I've cleaned the small glass to the left of the flatbed glass and cleaned the white strip above that glass on the printer top that opens. Does the Community have any other suggestions or experience with this issue? The printer is about 2 years old.  Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I looked back thru the forum and found a great troubleshoot from Bob Headrick in 2008. Allowing the printer to calibrate was the answer for me. Thanks Bob!

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1 REPLY 1
HP Recommended

I looked back thru the forum and found a great troubleshoot from Bob Headrick in 2008. Allowing the printer to calibrate was the answer for me. Thanks Bob!

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