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SicilyPalermo
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Message 1 of 2
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checked 2-sided print on Print page for HP Printer 9020 but it still won't print both sides

MacBook Pro Laptop
macOS 10.14 Mojave

My Printer is HP officejet Pro Printer 9020 series. Its won't find for 6 months now the last 2 weeks it won't print on both sides. I have the 2-sided printing checked on page that you pull up that says print.

 

I went into the printer settings and I can't find where to check 2-sided printing, I know that I had it before but now I can't find it in settings, or preferences on any page when going into my printers set up pages.

 

Pls. tell me what to do.

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Message 2 of 2
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HP Recommended

checked 2-sided print on Print page for HP Printer 9020 but it still won't print both sides

Hi @SicilyPalermo

 

Welcome to the HP Support Community. I'd be happy to assist you with the 2-sided printing.

 

To better assist you - What's the application that you are printing from? 

 

There's no option to select, 2-sided printing from the printer's control panel. 

 

You need to adjust the 2-sided printing either on the HP Smart app or the application that you are trying to print from.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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