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‎07-06-2020 10:13 AM

HP Recommended
Product: Example:hp envy printer

I have read other people addressing the code 0x8007007e and I have all the same issues, after contacting my security provider and troubleshooting there, I have determined that the problem is, that after a year plus of me not agreeing to or purchasing windows  10 word/excel   their updates have made it impossible for my printer to work, and the reason I know this is that I have tried printing with my old lap top that has windows 7 and it will allow me to print. I HATE WINDOWS 10. every computer before has had the word processor/excel included but not windows 10.

1 REPLY 1

‎07-08-2020 03:38 PM

HP Recommended

@none17

 

Welcome to the HP support community.

 

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Sandytechy20
I am an HP Employee

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