• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-26-2017 06:31 PM

HP Recommended
Product: envy 7640
Operating System: Microsoft Windows 10 (64-bit)

how does one contact HP to tell them the ENVY 7640 is the worst printer I have ever purchased.  Every time Windows 10 upgrades the printer stops working, or this last time just disappeared.  I tried to reinstall it with no success.  I then used the printer  doctor and the latest version of the doc did reconnect and install the printer.  No other printer I have ever had has this much trouble.  Hp apparently doesn't really know how crappy the product is because I cannot find a place on their website to communicate with them unless I pay them money.  Last HP product ever

1 REPLY 1

‎05-27-2017 05:50 AM

HP Recommended

Hi:

 

You can submit your feedback to HP at the link below...

 

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.