cover or door open error

[Angiegg]

My  printer is displaying access door open please close to continue . the door is firmly closed and looks like there alot of people with this same problem with no fix

[Jeet_singh]

@Angiegg,

Thank you for posting your query on HP Community,

Did you close the cartridge door completely?

Have you checked the cartridge door for obstructions?

Did you reset the printer?

What is the product number of your HP Printer? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Step one: Close the cartridge door completely

If the cartridge door is not completely closed, the error message displays.

1. Open, and then close the cartridge door of the product. Make sure that the door rests securely against the body of the product.

   Figure : Examples of closing the cartridge door (your product might vary)

   

      NOTE:

   To see how to close the cartridge door of your specific model, see the cartridge section of your product's User Guide.

2. Check the product control panel to see if the error message still displays.

• If these steps resolved the issue, there is no need to continue troubleshooting.

• If the issue persists, see the next step.

Step two: Check the cartridge door for obstructions

1. Inspect the door and the area around it to make sure that no obstructions prevent the door from closing completely.

      NOTE:

   Bits of paper, packing materials, and tape might prevent the door from closing completely.

2. Remove any obstructions.

3. Check the product control panel to see if the error message still displays.

• If these steps resolved the issue, there is no need to continue troubleshooting.

• If the issue persists, see the next step.

Step three: Reset the product

1. Press the Power button () to turn on the product.

2. Disconnect the USB cable from the back of the product.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

Let me know how it goes!

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