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Message 1 of 2
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defective printer still under warranty

hp envy 5010
Microsoft Windows 10 (64-bit)

the nozzles being too fragile they broke during their change, impossible to have it repaired, am I obliged to buy one?

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

defective printer still under warranty

@freddy4dreams, Welcome to HP Support Community!

 

Since this is a hardware issue, please reach out to the HP Support in your region regarding the service options for your printer/replacement.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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