09-18-2018 08:50 AM
I moved from europe to africa and have access to hp 122 cartridges instead of HP 61...
I read that there has to be a change of region.
the HP 122 cartridges that I purchased give an error. uncompatible cartridge.
what can I do?
09-19-2018 01:14 PM - edited 09-19-2018 01:14 PM
Thanks for reaching out to us on the HP Support Forums.
I understand that you have moved from Europe to Africa an your HP Deskjet 2050 All-in-One Printer does not accept the HP 122 ink cartridges.
Following is the region wise ink cartridge compatibility chart for your printer:
However, to have the printer regionalised, I have sent you a private message with the next course of action.
Hope that helps. Keep me posted if you have any questions.
All the best! 🙂
10-24-2019 01:24 PM
@Gab_2019, Welcome to the HP Support Community!
Are you using a HP Deskjet 2050 printer?
Refer to this document to know how to find the Product Name or Product Number.
HP customizes some printers and ink cartridges to meet local customer needs. If you take your printer from one country/region to another country/region, you might not find ink cartridges with the same number on the label as your original ink cartridges. If you install an ink cartridge with a different number on the label, you might see one of the following error messages:
Cartridge Not Intended for this Printer
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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