01-26-2020 05:40 PM
I am having trouble with my deskjet 2652 printing colors. I have tried new ink cartridges and the problem still persists. Anything I print in color seems to be dull and the colors are not vibrant. I can open up Microsoft Paint and just print out a couple of red lines and the red lines on the paper are a very dull red and do not match what I am seeing on my computer screen. I have done a bunch of head cleanings and allignments and still no luck. Any help is greatly appreciated and thank you so much for your time.
01-29-2020 02:14 PM
@jplvr86 Welcome to HP Community!
I understand that you are getting dull color printouts.
When you walk into a major electronics store, they have dozens of flat-screen TVs displayed on the wall, all playing the same video.
If you stand there and look at the images on the different screens, you're going to notice the picture looks slightly different on each one. Brighter whites or deeper blacks, warmer or cooler tones, less or more contrast, etc.
Every TV varies because of screen type, contrast ratio, color calibration, the room's lighting, and even the data transmission hardware.
Your monitor is like TVs. Screen type, computer type, application version, calibration settings, color profiles, driver types, and so on all have an impact on the display color and the printer output color.
Please print the diagnostics pages and check.
Open Printer Assistant, and then print the diagnostic page.
Open or search for the HP folder in your list of installed software programs, click the folder for your printer, and then click the name of your printer.
The HP Printer Assistant software opens.
Click Print & Scan.
Click Maintain Your Printer.
The HP Toolbox opens.
Click the Device Services tab, and then click Print Quality Diagnostics Page.
A Print Quality Diagnostic Page prints.
Please refer to the below link to troubleshoot the issue.
Keep us posted,
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
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02-01-2020 08:56 AM
Hi Praveen196 I understand about what i view on screen may differ from a printout but I have an old deskjet 1400 series and it prints everything just fine. The deskjet 1400 is old and the motor that moves the ink does not always work but the colors that it produces were fine. I ran out of ink and decided to not spend money on ink for a broken printer and purchased the 2600 model series.
02-01-2020 01:03 PM
Thank you for posting back.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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