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Babouchka
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disconnexion of hp deskjet 2540 printer on Mac

HP Deskjet 2540 printer CN54O6P0PQ
macOS 10.15 Catalina

after the installation of new communication services Cogeco, HP deskjet 2540 printer cannot connect

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disconnexion of hp deskjet 2540 printer on Mac

@Babouchka, Welcome to HP Support Community!

 

Reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. Follow the steps below-

 

Connect the printer with WPS

  1. Locate the WPS button on your router, but do not press it yet.

    If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

  2. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

  3. On the printer control panel, press and hold the Wireless button  for at least 3 seconds or until the wireless light starts to flash.

  4. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

    NOTE: 

    The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.

    Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Refer to the document No Connection after Router or Wi-Fi Settings Change for additional help.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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