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docs are printing in black & white

OfficeJet 3830
Microsoft Windows 10 (64-bit)

test page and docs are printing in black & white. (print quality diagnostic was in color & OK) did uninstall / reinstall

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HP Recommended

docs are printing in black & white

Hello,

Please click https://support.hp.com/us-en/product/hp-officejet-3830-all-in-one-printer-series/7172321/document/c0...   to access the steps that should resolve the issue .

Regards,
Jabzi

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