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Anonymous
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Message 1 of 3
137
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HP Recommended

edited**

HP DeskJet 3630 All-in-One Printer series
Microsoft Windows 10 (64-bit)

The stupid printer crashes every time I install a new, and yes, ORIGINAL, HP ink cartridge.

 

The colour ink cartridge works fine UNTIL THE NEW BLACK INK HP CARTRIDGE IS INSERTED and then the printer can´t recognise ANY ink cartridges.

 

The problem continues no matter what I do and troubleshoots.

 

edited***

 

I have had problems with other Hp printers also and I think HP intentionally **bleep**s up their printers so people are forced to buy a new one, constantly.

 

Please help!!!

 

 

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Anonymous
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Message 2 of 3
64
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HP Recommended

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The problem is no longer an issue and I wish to delete my account.

How do I do that? 

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Message 3 of 3
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HP Recommended

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I have put in the request to have your account removed. This make take up to 24 hours to process.

I work on behalf of HP
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