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envy 4500 does not get out of sleep mode,

HP envy 4500
Microsoft Windows 10 (32-bit)

HP envy 4500 does not get out of sleep mode when I send a printing job...have to unplug power cord and replug and then it performs the job (this started a few weeks ago)

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envy 4500 does not get out of sleep mode,

@JLO5

 

I have gone through your Post and would like to assist

 

Please ensure the printer has the latest Firmware. You can refer to this Link:

 

If the issue persists, try assigning a Manual IP Address

 

1) Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
2) Type the IP address on your web browser to obtain the printer EWS page on your computer.
3) Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
4) Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
5) Click Manual IP
6) If you see a Suggest a Manual IP Address button, click Manual IP address, and the Manual IP addresses are automatically filled out for you.
7) If your page does not have a button to suggest a manual IP address, type the IP address, subnet mask, and default gateway using the numbers shown in the report you printed.
 

Keep me posted how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

 

KrazyToad
I Am An HP Employee

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