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kriglv
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envy 7155 issues

envy 7155
Microsoft Windows 10 (64-bit)

still in warranty print quality poor talked to support , sent me a used one dosn't work called support they said would send me another used printer I said I want a new one after all I bought new one, been waiting 2 weeks for a call or email from manager to give authorization for new one, have called support again told me I have to wait for call or email from manager, terrible communication. I have 3 hp laptops, 1 desktop and have had numerous hp printers in past. I guess will have to switch to another brand in the future...

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envy 7155 issues

@kriglv

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


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