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Message 1 of 2
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envy 7855 photo tray empty error

HP Recommended
lenovo thinkcentre
Microsoft Windows 10 (64-bit)

How do I stop HP smart from saying my photo tray is out of paper when I have no intention of even using it. Am I supposed to keep the stupid thing loaded with photo paper all the time just to get rid of the annoy message? I've searched everywhere on line and can't seem to find a simple solution to this.

TC
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HP Support Agent
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Message 2 of 2
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HP Recommended

@Scopiotcm69

 

Welcome to HP support community.

 

Change the paper source to input tray.

Here are the steps to use HP smart app:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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