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Rockwell6000
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Message 1 of 2
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HP Recommended

error Oxc19a0013

HP Officejet 6500A Plus
Microsoft Windows 10 (64-bit)

I followed suggestions from other members... cleaned the print head several times in hot water, let it soaked and dried it. I also did a power reset. Reinserted print head and the new ink cartridges, 4 of them in proper slot. Still getting same error. "Ink system failed,.....

I am thinking of buying a new printhead. My printer is out of warranty.  About 8 yrs .

Any suggestions would be appreciated. 

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Message 2 of 2
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HP Recommended

error Oxc19a0013

Just replace the printer.

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