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‎02-11-2020 11:50 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

printer worked two weeks ago and now is not operational.    Need fix or replacement

3 REPLIES 3

‎02-13-2020 12:34 PM

HP Recommended

@drfische

 

To assist you better with this issue please provide me the complete Printer Model or the Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

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‎02-14-2020 09:18 AM

HP Recommended

performed a hard reset and it came back to life...

 

 

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‎02-14-2020 12:02 PM

HP Recommended

@drfische

 

I'm glad you got this issue sorted out

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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