cancel
Showing results for 
Search instead for 
Did you mean: 
sheqiz
New member
1 0 0 0
Message 1 of 2
64
Flag Post
HP Recommended

error code 0x00759c98 hw watch dog

HP DESKJET 3525
Microsoft Windows 8.1 (64-bit)

Hello everyone i've got a problem with my printer named  error code 0x00759c98 hw watch dog

I did hard reset and still have this bug

1 REPLY 1
Level 13
Level 13
6,139 6,109 492 1,037
Message 2 of 2
41
Flag Post
HP Recommended

error code 0x00759c98 hw watch dog

Hello, 

 

Please try the below steps.

  1. while the printer is ON, unplug the power cord from back of the printer.
  2. Also shut-down the computer and power off the Wireless router.
  3. Wait for 60 seconds
  4. Now, plug in the power of the printer directly to wall outlet and then to the back of the printer.
  5. Wait for the printer to go idle and check if the error message shows up. If error shows up go to step#  8
  6. Now Power On the Wireless router and then PC.
  7. Try printing a document and check if the error shows up. 
  8. If issue still persists its time to go for  a new printer.
Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation